A reputation built on results

Our service is personal. Your campaign will be entrusted to our most senior executives, who will be responsible for all liaison with you and for the overall management of your campaign. Having understood your needs, we will build a campaign that employs the most appropriate blend of media. You will find that our solutions are innovative, and that our creativity is applied not only to messaging but to every aspect of the campaign, including our approach to database segmentation.

Advanced systems and technology

We have a 60-seat call centre which consistently delivers high performance telephone campaigns, both inbound and outbound. We have recently invested in an advanced new Contact Centre System, which enables us to offer
multi-channel solutions, more flexible call handling and real-time statistics – together with a more seamless customer experience.

Quality people delivering quality results

Technology is vital, but above all else this is a people business, and at
JMT Direct we believe in our employees and work with them to develop their skills. Our operator to leadership ratio is 5 to 1, helping to ensure all calls are aligned to the needs of your campaign and the values of your brand. It is our emphasis on quality that has enabled us to achieve our extraordinary results.